Contact & Support

Have questions or need assistance? We're here to help. Choose the topic that best fits your inquiry below.

General Inquiries

Questions about NeighborSOS, our mission, or how to get involved? We'd love to hear from you.

  • Platform questions
  • Partnership opportunities
  • Media inquiries

Charity Support

Questions about registering your charity, posting needs, or managing your account?

  • Registration & verification
  • Posting urgent needs
  • Managing family sponsorships

Donor Support

Need help with a donation, delivery coordination, or have questions about your commitment?

  • Donation questions
  • Delivery coordination
  • Tax receipt information

Technical Issues

Experiencing technical problems with the website or need help navigating the platform?

  • Website bugs or errors
  • Account access problems
  • Browser compatibility

Send Us a Message

Other Ways to Reach Us

Response Time

Within 24-48 hours

Before reaching out, check our FAQ page for quick answers to common questions.